Terms of Use and Service
These Terms and Conditions ("Agreement") govern your use of our website and the services provided by Heartwood Furniture Company ("Company," "we," or "us"). By accessing our website or engaging in any business with us, you agree to be bound by these terms. It is important that you read and understand the following terms and conditions carefully:
Acceptance of Terms By using our website, purchasing our products or services, or engaging in any business with us, you acknowledge that you have read, understood, and agree to be bound by this Agreement and any additional terms and conditions that may apply.
Product Representation We strive to provide accurate and detailed descriptions of our products; however, variations in wood grain, color, and finish may occur due to the natural characteristics of the materials used. Product images displayed on our website are for illustrative purposes only and may not precisely represent the final product you receive.
Customer Responsibilities a. Accurate Information: You are responsible for providing accurate and complete information when placing an order, including your name, contact details, shipping address, and payment information. b. Safe Use: It is your responsibility to use our products safely and in accordance with any instructions, guidelines, or warnings provided. We are not liable for any damages, injuries, or losses resulting from improper use or negligence.
Order Placement and Acceptance a. Order Confirmation: After placing an order, you will receive an email confirming the details of your order. This email does not constitute acceptance of your order; it is only a confirmation of receipt. b. Acceptance: We reserve the right to accept or decline your order at our discretion. We may cancel or limit quantities of any accepted order without prior notice, and we are not liable for any resulting inconvenience or losses.
Pricing and Payment a. Pricing: All prices for our products and services are listed in the currency specified on our website and are subject to change without notice. Prices do not include shipping, taxes, or any additional charges unless explicitly stated. b. Payment: Payment is required at the time of order placement unless otherwise specified in contracts and alternative agreements signed by both parties. We accept payment through the methods specified on our website. By providing your payment information, you authorize us to charge the total amount due.
Shipping and Delivery a. Shipping: We will make reasonable efforts to ship your order within the estimated timeframe provided, but we are not liable for any delays or losses resulting from unforeseen circumstances, including transportation issues or natural disasters. b. Delivery: Delivery times may vary depending on your location and the shipping method chosen. You are responsible for ensuring that someone is available to receive the delivery at the specified address. Additional charges may apply for failed delivery attempts.
Limitation of Liability a. Product Use: Our products are intended for general use and may not be suitable for specific purposes or applications. We are not liable for any damages, injuries, or losses resulting from the use, misuse, or inability to use our products. b. Indirect Damages: In no event shall we be liable for any indirect, consequential, incidental, punitive, or special damages arising out of or in connection with our products, services, or this Agreement. c. Maximum Liability: Our maximum liability, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount paid by you for the specific product or service giving rise to the claim.
Governing Law and Jurisdiction This Agreement shall be governed by and construed in accordance with the laws of the United States of America and the state of Oregon. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts located in the United States of America and the state of Oregon.
Modifications to Terms We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.
Severability If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
By using our website or engaging in business with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using our website or engaging in any business with us.
If you have any questions or concerns regarding these terms, please contact us using the contact form on our website.